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What it means to be part of the team

Your job is so much more than the role you have. It’s your team that support you. The benefits you get back for everything you put in. The flexibility and support that tells you you’re valued and trusted.

And at Virgin Media O2, it’s knowing that what matters to you matters to us, too.

One team, three values

Millions of UK customers and communities, connected by a diverse team of thousands, sharing three simple values that make us who we are.

One team,

We believe in leaning into challenge

We all play a part in making things happen for our customers and each other. We know we can thrive through anything.


We believe in transparency

Our purpose keeps us true and transparent, as we deliver on our promises to each other and our customers.


We believe in high performing team play

We’re a high-performing team. Inclusivity and our customers are at the heart of everything we do


Creating agility through flexibility

We’re a hybrid-first organisation, championing this through our Work Smarter, Live Better framework – and it starts the day you join us.

We’re all about putting the customer first, and together with your team you’ll shape your Me Time (stuff that can be done from anywhere) and We Time (purposeful time spent together in person).

Some people might spend every day with our customers, visiting their homes or based in one of our Stores, and for others this might be a couple of days a week in the office for meaningful collaboration.

Plenty of perks & benefits

We know that life isn’t all about work, so we offer a flexible benefits package worthy of our talented team

  • Comprehensive health plans and critical illness cover

    Comprehensive health plans and critical illness cover

  • Epic employee discounts

    Epic employee discounts

  • Pioneering family-friendly policies

    Pioneering family-friendly policies

  • Five days paid volunteering leave

    Five days paid volunteering leave

  • Income protection

    Income protection

  • Birthday day-off

    Birthday day-off

Supporting you when it matters most

Whether you’re welcoming a new addition or dealing with the unexpected, whatever ‘family’ means to you, we’ve got your back.

Our industry-leading support includes up to 26 weeks’ paid maternity and adoption leave, 14 weeks’ paternity leave and up to 12 weeks’ paid neonatal leave, plus paid time off for caring, bereavement, emergencies, and more.

Find Out More

Family friendliness

Our people say...

Bradley Ashton, Paternity Leave
The extended leave was amazing for me to bond with my little girl, for my wife to rest, for us to create wonderful family memories. With up to 14 weeks' paid Paternity leave, we'll both be forever grateful that my employer understands that raising a newborn isn't just a mother's responsibility."
Bradley Ashton, Paternity Leave
Nigel Tivey, Neonatal Leave
When my son was born over 20 years ago, he was 10 weeks premature and spent 8 weeks in the Special Care Baby Unit (SCABU). He's now a strapping lad and also works at Virgin Media 02 as a planner. I understand just how important it is to have up to 12 weeks' additional paid Neonatal Leave, and hope that it'll help parents just like me.”
Nigel Tivey, Neonatal Leave
Sabrina Nneke, Carer's Leave
My dad's in sheltered accommodation and technology isn't something he's comfortable with. I help him with his medication as well as sorting out his banking. I also support my eldest son who's at university and has Aspergers Syndrome. Having such a generous carer's policy allows me to take the time out of the day to help my family, without dipping into my annual leave. Our Family Friendly policies feel like an authentic step towards supporting our people in the moments that matter.”
Sabrina Nneke, Carer's Leave

Connected heritage. Shared culture.

Digitally minded, curiously innovative and seriously fun. Virgin Media and O2 were meant to be together, continuously striving to put our customers needs front and centre. So, we’ve teamed up to see what we can do. Here’s our story so far.

Let's stay connected

Things move pretty fast around here. New tech, new products, new ideas – and new opportunities for talented people like you.

So, create a tailored job alert, and we’ll let you know as soon as your dream role’s ready for you.

Create Job Alert
Let's stay connected