Cloud Design Manager

We have a new role for a Cloud Design Manager to join our Telco Cloud Team. The team delivers across our 4 and 5G core infrastructure focusing on increasing agility, efficiency, and reliability across our public and private cloud, networking and service offerings, while reducing operational burden and enabling innovation for application owners.

The Cloud Design Manager plays a critical role in managing design demand, and maintaining high-quality architectural documentation aligned with Virgin Media O2’s standards. This role is a blend of Specialist Technical expertise and Senior Management leadership, ensuring the telco cloud infrastructure evolves efficiently while fostering operational excellence.

Key responsibilities

Technical Focus:

• Act as a recognized expert in cloud infrastructure design and telco cloud technologies.
• Apply deep functional knowledge to solve complex cloud architecture challenges.
• Independently lead the development of reusable assets, templates, and design patterns for Telco Cloud.
• Ensure technical documentation adheres to industry standards.

Management Responsibilities:

• Provide leadership and strategic direction to delivery teams.
• Align resources and priorities effectively to maximize architectural progress.
• Oversee performance results across multiple teams and drive process efficiency improvements.
• Develop and implement departmental plans, ensuring they align with broader business objectives.
• Control financial and human resources, optimizing utilisation and cost-effectiveness.
• Maintain stakeholder engagement at all levels, ensuring alignment between business needs and technical solutions.
• Drive a culture of continuous improvement through collaboration and feedback.
• Lead and motivate a multi-disciplinary team, maintaining high performance and engagement.
• Actively manage capacity planning and optimise use of team resources during low demand cycles.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

• Experienced working in a Telco environment with a focus on cloud infrastructure and automation in telecommunications.
• Expert-level knowledge of Telco Cloud technologies, including Kubernetes, Virtualisation and orchestration frameworks like GitOps.
• Ability to work autonomously, applying advanced problem-solving skills.
• Strong leadership skills, with experience managing multi-disciplinary teams.
• Proven ability to develop strategic plans and optimize team output.
• Exceptional stakeholder management skills, ensuring smooth cross-functional collaboration.
• Experience in scaling documentation standards, process maturity, and performance frameworks.

• Hands-on experience with cloud platforms
• Proven knowledge of network virtualization, NFV, SDN, and telco-grade cloud infrastructure.
• Strong expertise in automation frameworks, scripting (Python, Terraform, Ansible), and infrastructure as code (IaC).

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.