Test Lab Manager - Winnersh

We have a new opportunity for a Test Lab Manager to join our Connectivity and Design team in Winnersh (Reading). This would be an ideal role for a forward thinking and proactive Test Lab Manager to lead our test lab operations with a focus on the continuous improvement of our testing processes, systems, and infrastructure.

The Test Lab Manager is responsible for overseeing the testing and validation of telecoms network systems and services to ensure they meet quality and performance standards. This role involves managing the test lab operations, coordinating with various teams, and ensuring that all testing activities are completed efficiently and effectively. Additionally, the manager will strategically develop the lab infrastructure, automate processes, and deliver business cases to support these initiatives.

Key responsibilities

• Implement workflow and change control systems to streamline lab operations.
• Define fault management processes and lead resolution efforts, including SLA and availability targets.
• Manage access controls for both physical spaces and equipment to ensure security and compliance.
• Enforce high-quality standards across lab infrastructure, documentation, and resilience.
• Develop and execute investment strategies to future-proof the lab, including automation initiatives.
• Lead demand forecasting and capacity planning to avoid bottlenecks.
• Ensure compliance with industry standards (e.g., TSA, ISO) and support audit and security testing.
• Oversee logistics, inventory, and space/power management.
• Supervise staff and foster a culture of continuous improvement.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

• Proven leadership and team management skills, with expertise in workflow optimization and agile methodologies
• Experienced in leading technical teams, fostering cross-department collaboration, and aligning operations with strategic objectives.
• Strong foundation in IP networking – covering routing, switching and network security – combined with hands on experience with transmission technologies
• Skilled in network automation and virtual lab environments, with exposure to Network Functions Virtualisation

• Certifications in Cisco (CCNP, CCNA, CCIE etc) or Juniper (JNCIP, JNCIE etc) would be advantageous

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.