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We’re looking for an exceptional Personal Assistant who can do more than manage a calendar—you’ll be the behind-the-scenes powerhouse who keeps everything running smoothly. In this dynamic role, you’ll provide high-level secretarial and administrative support to the Director of Capital Allocation, acting as their trusted first point of contact, protector of their time, and gatekeeper of sensitive information.
You’ll handle everything from complex diary and inbox management to preparing high-quality materials, managing travel logistics, liaising with stakeholderd, and keeping communication flowing. It’s a role where confidentiality, proactivity, and attention to detail are essential—and where your ability to anticipate needs and bring calm to chaos will make a real impact.
To support collaboration and team connection, this role requires presence in our Paddington office 2–3 days a week.
If you’re a natural organiser who thrives in a fast-paced environment and enjoys working with senior stakeholders, this could be your perfect next step!
Please note this is a 12-month secondment.
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can't wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
In order to be considered, you must have the following experience;
- Strong organisational skills with the ability to prioritise tasks and make thoughtful, timely decisions
- Approaches sensitive and confidential information with empathy, professionalism, and discretion
- Quick to understand new structures and team goals, with confidence navigating large and complex organisations
- Comfortable using Microsoft Outlook, Excel, Word, and PowerPoint to a high standard
- Excellent communication skills—clear and inclusive in writing, speaking, and building relationships
- Experienced in providing high-level support to senior leaders or executives
- Able to manage competing demands with sound judgement, adaptability, and a calm, solutions-focused approach
- Experience of managing an Executive calendar with many conflicting priorities
We'd also love you to bring;
- A proactive and approachable attitude, with the confidence to manage up and keep things running smoothly behind the scenes
- Emotional intelligence and discretion, building trust while navigating sensitive information and complex relationships with care
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.
Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
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