Transformation Project Manager - 12 month FTC

We’re looking for a Transformation Project Manager to play a key role in delivering a high impact programme focused on unifying and evolving our field operations. You’ll lead critical workstreams that help bring together people, processes and systems into a single, future ready operating model.

This role will see you working at the heart of a complex transformation, collaborating with senior stakeholders, subject matter experts and transformation teams to drive meaningful change. You’ll shape delivery plans, manage dependencies and ensure outcomes align to wider programme objectives, while supporting the successful adoption of new ways of working across the business. This is a critical role, where the focus is on delivering successful outcomes, not just delivery milestones!

This role is initially offered on a 12 month FTC basis. Location is flexible but will require regular travel to Reading and/or Paddington.

At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage.

We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys.

Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places. 

You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person.

That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.

**Accessible, inclusive and equitable for all **

We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business.

Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.

When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.

•    Experience of landing a strategic project from ideation through to delivery, including building a business case and gaining buy in from key stakeholders and the wider business 

•    Experience of assessing the impact of change across people, systems, processes and customer journeys, and building into effective business readiness plans 

•    Strong project management capability and experience across planning, governance and delivery

•    Ability to manage and mitigate risks, issues, dependencies and programme reporting

•    Excellent stakeholder management and influencing skills at multiple levels – with experience engaging and influencing senior stakeholders

•    Experience of process mapping and operating model design and implementation. A demonstrable focus on continuous improvement – skilled at identifying opportunities and improvements to processes

Proven experience delivering business transformation, integration or operational change initiatives, with experience leading people through significant organisational or cultural change. 

•    Familiarity with Agile, PRINCE2 or similar methodologies

•    Strong analytical skills and ability to use data to inform decisions

•    A proactive approach with the confidence to challenge and identify improvements

We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off.

And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.

If this feels like a place where you can belong, we’d love to see what you can do. Once you apply, the next steps might include a call with a recruiter, a video interview, an interview with the hiring manager and a task or assessment.

We’ll also ask about any adjustments you might need, and we’ll do our best to make them happen.

We review applications and interview throughout the advert window, so it’s worth applying sooner rather than later. If you’re offered the role, the offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check.