Value Office Manager

Working as a Value Manager, you will support the tracking and reporting of value metrics across customer contact transformation initiatives. This role helps ensure that financial and operational targets are met and assists in delivering tangible value to the business.

Working closely with the Senior Value Manager, you will contribute to aligning budgets, resources, and strategic goals while gaining exposure to financial management processes and transformation performance analysis.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

• Basic understanding of financial management, budgeting, and resource allocation.
• Exposure to managing or supporting transformation projects and tracking financial and operational KPIs.
• Experience working with cross-functional teams to ensure the successful execution of transformation initiatives
• Familiarity with financial systems or tools for budgeting, reporting, or forecasting
• Proficient in analyzing financial and operational data to identify trends and generate insights.

You will be carrying out the following responsibilities:

• Assist in collaborating with finance and contact leadership teams to align transformation performance with centralized financial reporting.
• Support the development of financial models for business cases, helping to link transformation projects to strategy delivery
• Help define and track benefits and costs for initiatives, ensuring proper attribution and avoiding financial double-counting
• Identify areas to improve resource allocation across transformation initiatives and help the team optimize spending
• Assist in the preparation of value-based reports for leadership, presenting financial performance, ROI, and the impact of transformation initiatives.

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based assessment.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.