Strategic Account Manager - Android

Here at Virgin Media O2, we are looking for a Strategic Account Manager - Android to join our dynamic Commercial team to support the development of our most strategic partnerships. You will collaborate alongside some of the world’s leading technology and media companies, be the driving force of our strategy and help to build an industry differentiated, customer centred suite of products and services that return long-term growth and profitability for our business.

You will be responsible for owning, growing, and maximising the value of a portfolio of strategic devices, services, technology and ecosystem partners that are critical to our commercial, customer, and technology ambitions. In this role you will translate partnership strategy into tangible commercial outcomes, ensuring that strategic partners deliver differentiated value across devices, propositions, go-to-market execution, and long-term innovation. Acting as the senior commercial interface, the Strategic Account Lead balances partner advocacy with internal accountability, ensuring alignment between partner roadmaps and the company’s business priorities.

This role operates at the intersection of commercial strategy, partner management, devices, marketing, and customer experience, requiring strong leadership, influence, and executive-level stakeholder engagement playing a pivotal role in delivering on our ambitions making us the UK’s network of choice for customers. Come armed with a passion for technology, the ability to moonshot commercial innovation, leveraging your commercial expertise to deliver real results for the business.

The ideal candidate will have experience in working within a consumer-facing industry in either technology, telecommunications, gaming, media and/or content sectors. We are looking for a commercially astute individual, with a strong command of P&L management, performance oversight, data & insight and the ability to drive complex, high value customer solutions in a dynamic and competitive market.

This role offers a unique opportunity to join a team of forward-thinking innovators who are determined to reshape the way our company serves its customers. We're not just rethinking products and services—we're challenging legacy ways of working and driving a culture of "get stuff done." Our mission is to develop new offerings to the evolving needs of our customers.

If you thrive in fast-paced environments, love breaking barriers, and are ready to think outside the box, this is the role where you'll learn and grow like never before.

Key Responsibilities & Accountabilities

• Own end-to-end strategic account management for a defined portfolio of tier-1 and tier-2 strategic partners (e.g. OEMs, ecosystem players, technology providers)
• Develop and execute multi-year joint business plans (JBPs) aligned to company strategy, device roadmaps, and customer needs
• Drive commercial performance, including revenue growth, margin optimisation, investment efficiency, and partner funding (e.g. MDF, co-op marketing, innovation funding)
• Lead partner negotiations, including commercials, exclusivities, launch support, supply commitments, and contractual terms
• Act as the single senior point of accountability for partner performance, governance, escalation, and issue resolution
• Collaborate closely with internal teams (Devices, Product, Marketing, Supply Chain, Finance, Legal, Technology, CX) to deliver joined-up partner execution
• Shape and influence device portfolio strategy, launch priorities, and proposition development through partner insight and market intelligence
• Lead joint go-to-market planning, including launch readiness, communications, campaigns, and channel enablement
• Provide strategic insight and recommendations to senior leadership on partner strategy, risks, opportunities, and market trends

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

In order to be considered, you must have the following experience;

• Experience in partnerships, portfolio, business and/or commercial management in technology, telecommunications and/or content & media industries
• Strategic thinking & commercial acumen: able to assess partner value holistically and prioritise long-term impact
• Advanced negotiation skills: confident leading complex, multi-variable negotiations with senior counterparts
• Analytical capability: strong with financial models, performance metrics, and business cases
• Collaboration & matrix leadership: leads through influence rather than authority

We'd also love you to bring;

• Communication & storytelling: able to articulate complex strategies clearly to diverse audiences
• Resilience & judgement: able to manage ambiguity, conflict, and competing priorities
• Customer and market orientation: ensures partnerships ultimately deliver customer and business value

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a 2 stage competency based interview

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.