Product Owner - Field Workforce Management - 6 Months FTC

This is a 6 months Fixed Term Contract opportunity

We are seeking a Product Owner to drive high performance and continuous improvement across our Enterprise Product portfolio. In this role, you will champion clarity, transparency, and alignment, ensuring both the Product team and wider organisation understand our priorities and purpose. You will translate strategic goals into actionable plans, supporting the development of business cases for new features and capabilities, while motivating teams through a clear vision and strong sense of ownership. Working collaboratively across teams, you will foster an environment where innovation thrives and outcomes are delivered effectively.

You will engage closely with stakeholders, customers, and partners to ensure decisions are grounded in user insight and data. Responsible for building and prioritising the product backlog, you will create well-defined user stories, contribute to agile ceremonies, and ensure delivery teams are set up for success. With a focus on value-driven prioritisation, you will remove obstacles, highlight risks early, and celebrate progress, all while aligning technical solutions to the broader operating model. By maintaining visibility through KPIs and OKRs, you will ensure progress is transparent and outcomes are consistently achieved.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

In order to be considered, you must have the following experience;

• Experience working as a Product Owner within a digital native/forward-thinking organisation and an ability to thrive in an environment of constant change.
• Experience applying a test and learn approach to product evolution.
• Good understanding of Field Operations’ tools and of analytics where using the data can support in making informed decisions.
• Comfortable with getting to grips with technical capability & understanding of technology behind the experiences your team is creating.
• Demonstrates strategic product vision, focusing on the “why” and “what,” not the “how.”
• Has business process knowledge sufficient to review, prioritise requests from the outset.

We'd also love you to bring;

• You understand that failure is a temporary situation and an opportunity to learn, and you don’t hesitate to bring in others to help where needed. We prefer problems to surprises!
• You are resilient, rise to challenges, and grab opportunities when they present themselves.

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a call from one of our Talent Acquisition Partners.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.