PIA Administrator - 6 months FTC

This is a 6 month fixed term contract role based in Sheffield, with travel to the Sheffield office expected around 2 days per week.

The purpose of this role is to ensure that PIA build is fully coordinated and supported in all aspects at all stages, from early planning life, through post planning and prebuild liaising with various internal and external stakeholders.

Key accountabilities include:

• Acting as a single point of contact for all support/administration related queries regarding PIA, ensuring we are compliant with current legislation. Ensuring all correspondence is managed in line with the Data Protection Act & company policies and assisting the wider support functions in achieving service level agreements and agreed KPI’s.
• Managing your own workloads and prioritising accordingly!
• Building and maintaining effective working relationships with internal and external customers and improve liaison and information flow between all parties.
• Focused on customer delivery and “right first time”.
• To attend national departmental meetings and partner locations to provide training and support.

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In order to be considered, you must have the following experience;

• Experience in an administrative role with extensive knowledge of Microsoft Office applications e.g. Outlook, Excel
• An understanding of PIA, associated KPIs and contractual obligations.
• You must be able to work as part of a team and individually, be able to demonstrate resourcefulness and have the capacity to be agile and adaptable to support continuous improvement.
• Excellent verbal and written communication skills
• An eye for detail is essential, as well as the ability to digest and manipulate data, drawing conclusions and generating objective recommendations.

We'd also love you to bring;

• A basic understanding of relevant and current legislation.
• Ability to develop and drive relationship building with colleagues and customers (internal/external at all levels) and provide clear and concise communications.
• Experienced in dealing with contractors and client bodies.
• Ability to give support and provide training to colleagues

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too!

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.