Organisational Change Partner

Love helping people navigate change with clarity and confidence? So do we. 

At Virgin Media O2, we’re transforming—and we know that meaningful change doesn’t happen to people, it happens with them. That’s where you come in. 

We’re looking for an Organisational Change Partner to be the trusted guide and expert voice in our people-led transformation journey. This isn’t about tech systems or process tweaks—it’s about the big shifts that shape our organisation: restructures, mergers, TUPE, and everything in between. You'll partner with senior leaders and work in squads of cross-functional teams to design, deliver, and embed change that sticks—while keeping our people, values, and diversity front and centre. 

You’ll lead from the front—mapping out impact, managing risk, and making sure every communication, consultation, and capability-building moment lands with clarity and care. Whilst shaping target operating models or delivering tactical change you will be building toolkits and dashboards that tell the story of change. You’ll help us do change the right way: responsibly, sustainably, with empathy and in line with our policy and legislation. 

If you’ve got a sharp mind for organisational change, a steady head through ambiguity, and a heart for people—this is your moment! 

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And one of the UK's biggest companies too! 

Diverse, impactful teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.  

Together, we are Virgin Media O2, and we can't wait to see what you can do.  

We'd also love you to bring; 

• Strategic judgement is key—you’ll be confident making sound decisions in complex situations, balancing risks, timelines, and stakeholder needs while keeping people outcomes front of mind.
• Courageous communication matters—you’ll be comfortable navigating sensitive conversations, influencing senior leaders, and working constructively with employee representatives and trade unions to reach the best outcomes.
• Continuous improvement mindset – you’ll be continuously reviewing our processes and your change outcomes to consistently build on the employee experience and business outcomes.

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. 

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way. 

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.