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Summary

Location
Norwich
Job Family
Customer Service & Sales
Job Type
Full Time
Posted Date
08-Jul-2024

Salary (OTE included): £25,000-£45,000 per year

Full-time and part-time positions available.

We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role.

Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. 

Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm – 8:00 pm once you are in the field.


Training:

During your first 3 weeks, you must be available to attend your assigned office between 9:00 am – 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours).

Who we are

Virgin Media has partnered up with O2, the UK’s favourite mobile network operator – and together, we’re ready to supercharge the UK.

We’re two of the UK’s most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We’ve come together to give the UK more choice and better value - it’s good news for customers, communities and businesses all over the country.


The must haves
  • A UK driving licence with no more than 8 points.


The other stuff we are looking for
  • Individuals who enjoy spending time outdoors
  • A positive, winning attitude
  • The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections

What's in it for you
  • A basic salary of £25,000 (pro-rata for part-time positions).
  • Our top advisors earn £50k - £70k per year with uncapped commission (pro-rata).
  • Car allowance: pro-rata for part-time employees.
  • 25 days’ annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' leave, to suit your personal needs.
  • An excellent pension scheme, matching up to 10%.
  • Employee BUPA medical cover, health care plan and life assurance.
  • A host of Family Friendly policies e.g., neonatal leave, 14-week paternity leave, and carers leave.
  • As well as the benefits (check them out here), we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters

Security Vetting Checks

Please be aware that all candidates selected for this position will be required to complete security vetting checks prior to the commencement of employment. These checks are essential to ensure the safety and integrity of our operations and may include background checks and other relevant security assessments.



Next steps

Begin your journey with us through a seamless recruitment process:

  1. Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position.
  2. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview.
  3. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits!

Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly tailor accommodations to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.



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