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Summary

Location
London
Job Family
Retail
Job Type
Part Time
Posted Date
09-Jan-2026
Ref #
71202

Step into a role that puts you at the heart of the action at Virgin Media O2. From our buzzing The Strand store, you’ll be out supporting and working in stores across our Central and Outer London region! Dropping in, adding your spark, and making a real difference everywhere you step.

If you love meeting new people, thrive in different environments daily and get a genuine kick out of helping others shine you will feel right at home in this unique role! And yes… your travel expenses are covered, so you can focus on bringing the fun, the drive, and the magic every single day.

As a Retail Advisor, you will join a team that delivers outstanding customer service, helping people discover the products and services that suit them best.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

The must haves

In order to be considered, you must have the following experience;

  • Confidence, communication skills, and a passion for delivering great service.
  • Resilience and motivation to achieve individual and team goals.
  • Flexibility to adapt to different shifts and customer demands.
  • An open mind, ready to learn and grow in a fast-paced retail setting.
The other stuff we are looking for

We'd also love you to bring;

  • A genuine interest in technology and how it can make life better.
  • Previous experience in retail, sales, or customer service (though not essential).
  • A proactive attitude and team spirit to thrive in a collaborative environment.
What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a telephone conversations and an interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.

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Let's stay connected

Things move pretty fast around here. New tech, new products, new ideas - and new opportunities for talented people like you.

So, create a tailored job alert and we'll let you know as soon as your dream role's ready for you.

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