Disclosure Officer - Night Shift - 12 month FTC

Do you want to have a significant impact in the realm of information technology? Virgin Media O2 is seeking a highly motivated and skilled Disclosure Officer to join our dynamic team for a 12-month FTC. This exciting opportunity places you at the forefront of ensuring compliance and delivering top-tier service to law enforcement and government clients.

As a Disclosure Officer, you will play a crucial role in sharing information with law enforcement while ensuring compliance with the Investigatory Powers Act. You will operate within a 24/7 shift schedule, with a hybrid working pattern that includes regular office presence for collaboration and flexibility. Join us to uphold service integrity, promote community safety, and make a tangible difference.

Working Hours & Shift Pattern:

• Night shift team members work 12-hour shifts, with 1-hour unpaid lunch and two 30-minute breaks.
• Typical pattern: 6 consecutive night shifts, followed by a week off, then another 6-night block, with a day shift included during one of the weeks off.
• Office attendance is generally limited to the single day shift, allowing collaboration with other team members; night shifts are typically worked remotely or off-site.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, impactful teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

In order to be considered, you must have the following experience;

• Experience within the telecoms industry in a role with significant responsibility for communication and engaging with customers, including senior personnel
• Knowledge of IPA, Data Protection, PECs, and other disclosure legal responsibilities is desirable.
• Skill in handling tight schedules, managing personal workload, and upholding a high level of accuracy.
• Proficiency in company standard office software packages (Office 365, etc.).
• Willingness to obtain and maintain SC level Security Clearance.
• Comfortable with an ever-changing working environment and learning new practices.
• Shown capability to effectively collaborate and communicate with individuals across all levels of an organization.

We'd also love you to bring;

• Ability to cultivate and maintain professional connections with law enforcement and other external stakeholders, acting as a reliable point of contact.
• Strong attention to detail to ensure all information shared with third parties is accurate, up-to-date, and aligned with regulations.

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.