Brand, Content and Copy Chapter Lead

As the Brand, Content, and Copy Chapter Lead you will shape Tesco Mobile’s brand strategy and help it reach new heights. You’ll be responsible for all aspects of brand management, as well as setting up a proof-of-concept in-house studio, crafting content that connects with our customers across every touchpoint. In this role, you will also lead the Chapter’s craft, capability, and mastery, supporting seamless content delivery across channels. 

Tesco Mobile, a joint venture of VMO2 and Tesco since 2003, offers diverse services.

Tesco Mobile has more than 5 million customers and is award-winning, instilling agile methodologies and encouraging a fantastic can-do attitude across its teams. We're always on the lookout for the best talent, be that from our two shareholders or the wider industry.

Employment at Tesco Mobile means partnering with Virgin Media O2 or Tesco Mobile, where Head Office positions are available for both brands. Our culture embodies the essence of Tesco Mobile while offering the advantages of our shareholders. We prioritise inclusivity and value diversity for fostering human connections.

In order to be considered, you must have the following experience:

• Significant experience in brand management (client or agency)
• Proven track record of managing, coaching, and developing a team 
• Expertise in brand governance, brand standards development and tone of voice 
• Effective collaborator with strong influencing skills 
• Experience working in an Agile environment with strong stakeholder experience.

We'd also love you to bring:

• Creative judgment combined with analytical thinking 
• Experience across a variety of brands or industries 
• Exposure to Telco/subscription-based business models 
• Excellent communication and leadership skills 
• Experience working effectively with both internal teams and external agencies

Our aim is to celebrate our people, their lives and everything in-between. We strive to build a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Tesco Mobile means you receive a generous reward package filled with perks, and plenty of additional features you can incorporate if desired. These are built to assist both you and your loved ones, ensuring that you're protected no matter what challenges come your way.

Hybrid work environment with well-equipped office for collaboration and remote work setup.

Seeking candidates who align with our culture. Share your story and experience. Process includes recruiter, manager, and team interviews if selected.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check, and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Tesco Mobile family.