Activate Provisioning Engineer

We have an exciting new opportunity for an Activate Provisioning Engineer!

The purpose of this role is to provide effective support for Virgin Media O2 Business, through performance of provisioning activity for new and existing Ethernet services to include move, add, cease, amendment and testing of provisioned solutions to meet pre-defined Quality of Service standards.

Key responsibilities include:

• Carry out testing of end-to-end customer Ethernet circuits in collaboration with field support engineers
• Perform basic and complex network provisioning tasks and maintain the integrity of network records and databases
• Assure provisioning is carried out to agreed network standards and conventions
• Ensure all local works instructions are kept up to date in line with current provisioning standards as governed by core engineering groups
  
  

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

In order to be considered, you must have the following experience:

• Computer literacy skills combined with a sound working knowledge of current computer software packages (Microsoft Word and Excel as a minimum)
• Experience and appreciation of working in a customer focused environment
• High degree of written and verbal communication skills and the ability to interact at all levels
• Proven ability to work to agreed project deadlines and achieve specific goals that incorporate quality standards
• Good team-working skills and the ability to work unsupervised
  
  

We'd also love you to bring:

• Experience of working in a Layer 2 Networking operational environment
• Experience of Alcatel, Ciena, and Ethernet technology
• Experience of Cisco Routing & Switching technology would be an advantage
• Knowledge of Layer 2 Communications and Networking technologies including LAN, WAN principles
• Proven ability to manage fluctuating workloads effectively and optimise available resources
  
  

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.