Account Director

 Virgin Media O2 is seeking a Senior Account Director to join the Critical Network Infrastructure (CNI) account team, carrying new business and existing revenue responsibilities for named strategic partners. This role involves maintaining and elevating excellent customer relationships, representing VMO2 Fixed Wholesale and our products and services. You will lead virtual teams, ensuring opportunity and general account success across pre-sale, delivery, and in-life stages.

We're looking for an experienced sales professional with a strong business development mentality and excellent senior partner leadership skills. Specific experience in the Wholesale/Network Infrastructure telco market, including knowledge of key players and macro trends, is essential—particularly with MNOs, broadcast, and Towercos.

We want someone with a strong desire to inspire change, a validated sales track record, and excellent communication and interpersonal skills. Central to our business is our customers' perception of us, reflected in our Net Promoter Score, which the Account Director will help drive towards our North Star with the support of the virtual team!

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, impactful teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

In order to be considered, you must have the following experience;

• Specific experienced knowledge of the Wholesale / Network Infrastructure telco market, its key players, and the macro trends, In particular, experience with MNOs, broadcast, Towercos,
• Demonstrable experience leading virtual teams to close multi-million pound (£10M+), large, complex, strategic deals.
• Proven experience in opportunity generation & revenue retention, managing large, strategic, complex, customers, generating annual revenues exceeding £10M+.
• Strong commercial acuity, proven financial literacy and understanding of how different commercial propositions impact P&L and Capex budget.
• Demonstrable technical understanding of Fibre and Optical networks and the key criteria wholesale partners look for when deploying network infrastructure.
• Experience of liaising at senior/board level (C-level)
• Proven and outstanding sales and account management experience

We'd also love you to bring;

• A business development mentality
• Excellent communication & presentation skills
• Relationship building with internal and external partners, including leading virtual teams.

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.