Apprenticeship Schemes

Our Access Engineering team are responsible for supporting the demand to delivery process, and developing strategies and innovative ideas. Grow your potential as a Business Analyst Apprentice and play an important role in shaping the future of mobile network access, all whilst earning £30,000!

Make things happen

As an apprentice, you'll dive into the heart of mobile network operations, working closely with our engineering and business teams. You'll support crucial projects, analyse performance data, and help streamline our access network processes to ensure millions of users stay seamlessly connected. Day-to-day, you could be:

- Unearthing valuable insights from network data, planning and delivery of our mobile network, tracking performance metrics, and creating reports that drive smarter decisions.
- Collaborating with engineering experts to identify trends, optimize network capacity, and enhance user experiences.
- Playing an active role in improving workflows and enhancing operational efficiency across our Access Engineering team.
- Being the bridge between business and technical teams, translating data into actionable insights for diverse stakeholders.

Bring your authentic self

We're looking for passionate, data-savvy problem solvers with a willingness to develop their knowledge in Mobile Networks. It's important you can communicate effectively, as you'll be collaborating with teams across the business. We'd also like to see good attention to detail. Applicants must have at least 5 GCSEs level 4-9, or equivalent, to be eligible for this scheme.

With inclusivity at our hearts, we're 100% committed to having a workforce that represents every part of our society, so we're keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn't have the right to work in the UK and were unable to obtain it without our support. 

What's in it for you

This is a hands-on role where you'll be able to develop real experience in the world of telecommunications. You'll be learning from the best, experiencing invaluable training and mentorship, empowering you to develop skills in data analytics, process improvement, and project management. Enjoy a starting salary of £30,000 with the opportunity to increase at 12-months to £33,000. Final salaries start from £40,000 upon successful completion. You'll also be working towards a level 4 business analyst apprenticeship during your time on the scheme. Plus, you can enjoy our amazing benefits, including:

- 25 days holiday, increasing to 28 days after 5 years
- Your birthday off
- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday
- Wide range of discounts on everything from days out to household bills

...and loads more!

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you'll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you'll receive a nationally recognised qualification.

Register your interest

Our Mobile Network team are the ones that manage long term contracts and complex relationships with two key suppliers - Cornerstone and Vodafone. Grow your potential as a Commercial Analyst and join them in managing these key relationships whilst earning £30,000.

Make things happen

As an apprentice, you'll work alongside delivery teams to understand what we want to build, and build a plan to manage this through. You'll handle all the paperwork with our key suppliers including raising orders, deciding on pricing and raising invoices. Day-to-day, you could be:

- Running financials to aid in the delivery of tasks, such as processing orders, processing invoices or validating invoices
- Producing content for and running governance meetings
- Tracking performance against delivery to ensure we're meeting expectations, partners are meeting expectations and performance is too

Bring your authentic self

We're looking for motivated individuals that are hungry to learn and develop their career. We want to see your curiosity, ability to work with numbers and effective communication skills. Applicants must have at least 2 GCSEs level 4-9, or a level 3 equivalent, to be eligible for this role.

With inclusivity at our hearts, we're 100% committed to having a workforce that represents every part of our society, so we're keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn't have the right to work in the UK and were unable to obtain it without our support.

What's in it for you

Enjoy a starting salary of £30,000 with the opportunity for this to increase to £33,000 at 12-months. Final salaries start from £40,000 upon successful completion. During your time on the scheme, you'll work towards a level 3 business administration apprenticeship. Plus, you can enjoy our amazing benefits, including:

- 25 days holiday, increasing to 28 days after 5 years
- Your birthday off!
- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday
- Wide range of discounts on everything from days out to household bills 

...and loads more!

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you'll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you'll receive a nationally recognised qualification.

Register your interest

Our Customer Premises Equipment Engineering and Delivery team are the ones responsible for ensuring our customer's software works the way it should. As a Data Analyst Apprentice, you'll get stuck into all things data and earn from £27,000 whilst doing it!

Make things happen

Working under the mentorship of experienced team members, you'll assist the relevant teams in ensuring only the highest quality of software is reaching our customers. We regularly deliver new software to customers in their homes and, as an apprentice on our team, you'll support us in analysing this and ensuring metrics are improving with every release. You'll develop the knowledge and skills needed to take ownership of projects and actively promote improvements. Day-to-day, you could be:

- Sharing insights on software and hardware defects to help with issue resolution

- Generating KPIs from the data and reporting this back to the team

- Analysing and fixing errors that occur across platforms like Netflix and live TV

Bring your authentic self

We're looking for confident individuals who aren't afraid to share ideas and make recommendations to the wider team to influence improvements in our products. We'll encourage you to look closely at data and use this to tell a story, so it's key that you have strong data analysis skills. Applicants must hold at least 5 GCSEs at Level 4-9, or equivalent, to be eligible for this role. Other qualities we'd like to see include:

- Great communication skills

- Attention to detail

- Confidence in your ability

With inclusivity at our hearts, we're 100% committed to having a workforce that represents every part of our society, so we're keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn't have the right to work in the UK and were unable to obtain it without our support.

What's in it for you

You'll be making a huge impact from day one. Enjoy a starting salary of £27,000, which will continue to rise as you progress through your apprenticeship. After 12-months in the scheme, your salary will raise to £30,000 with salaries upon successful completion starting from £35,000. Plus, you can enjoy our amazing benefits including:

- 25 days holiday, increasing to 28 days after 5 years

- Your birthday off

- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday

- Wide range of discounts on everything from days out to household bills

...and loads more!

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you'll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you'll receive a nationally recognised qualification.

Register your interest

Our Trials Analysts are the ones responsible for managing new features in our entertainment equipment and services through to our customers. Grow your potential as an Entertainment Trials Analyst Apprentice and join them in improving our entertainment offering for customers across the UK, all whilst earning £27,000

Make things happen

We release new software releases every 6-weeks, but it's important we know they work smoothly and effectively - that's where you come in. As an apprentice, you will be a part of the team that handles the trial periods on our updates, making sure the quality meets expectations and delivering them to customers. You will plan and deliver technical trials in line with business requirements and solution designs, whilst meeting agreed SLAs. Day-to-day, you could be:

- Collaborating with trialists to set new tasks, answer any queries they may have and resolve any problems with equipment or software they're reviewing

- Reviewing trialists tasks set previously, analysing results and presenting findings and feedback to key partners

- Collaborating with internal stakeholders to define project requirements, scope and objectives

Bring your authentic self

We're looking for decisive individuals that are great team mates, happy to work with the wider team and other groups across the business. Good communication skills are important for this role, both written and verbal, as you'll be producing written documents and leading on presentations. Other skills we'd like to see include:

- Basic Microsoft Suite skills

- Good attention to detail

- Basic analytical skills

With inclusivity at our hearts, we're 100% committed to having a workforce that represents every part of our society, so we're keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn't have the right to work in the UK and were unable to obtain it without our support.

What's in it for you

We'll offer a starting salary of £27,000 with the chance to increase this at 12-months to £30,000. Upon successful completion of the apprenticeship, final salaries start from £35,000. During the scheme, you'll also work towards a level 3 business administration apprenticeship. Plus, you can enjoy all our amazing benefits, including:

- 25 days holiday, increasing to 28 days after 5 years

- Your birthday off

- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday

- Wide range of discounts on everything from days out to household bills/p>

...and loads more! 

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you'll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you'll receive a nationally recognised qualification.

Apply now

Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Grow your potential as an Apprentice Field Technician and join us in connecting communities through our technology, earning £26,500 whilst doing it.

Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.

Make things happen

As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:

- Running cables

- Signal level adjustments

- Making & changing connections

- Configuring our advanced equipment

- Educating customers on everything they need to know about Virgin Media O2 services

Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.

Bring your authentic self

You must have a full manual UK driving licence and feel at ease working at elevated heights. Your wellbeing is our priority, so living in close proximity to your designated areas is preferred to minimise travel.

Beyond these requirements, our apprenticeship opportunities are available to tech-savvy individuals who relish problem-solving and embody our brand values. This role can be very hands-on so, you should be comfortable and able to handle practical work.

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.

What’s in it for you

This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation. A starting salary of £26,500, rising to £29,000 upon completion. During the programme, you’ll work towards a level 2 Telecoms Field Operative apprenticeship. We’ve also got some amazing benefits, including:

- 25 days holiday, increasing to 28 days after 5 years

- Your birthday off

- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday

- Wide range of discounts on everything from days out to household bills

...and loads more!

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.

Apply now

IMPROVE OUR NETWORK FOR EVERYONE

Join the team responsible for coordinating mobile network growth (through upgrades to the existing infrastructure & the procurement of new sites), enhancing our network and improving the Customer experience for everyone around the UK. Grow your potential as a Project Management Apprentice and join them in connecting communities, earning £30,000 whilst doing it.

Make things happen

As an apprentice, you'll get involved in reviewing potential and proposed acquisitions to ensure they're compliant to all statutory requirements, whilst aligning to the Business; strategy, commercial constraints and in-year targets. Explore what it takes to upgrade existing sites or build brand new sites, getting involved in the full management of new acquisitions. You'll gain a good understanding of our legal undertakings, the design compliance process, third party management, procurement routes, and more. Day-to-day, you could be:

- Learning everything there is to know about the legal elements of Code rights as a Telecommunications company

- Visiting sites to understand how they're designed & built, the decisions we need to make and how drawings translate into a physical build

- Leading on supplier relationships to ensure targets are met

Bring your authentic self

We're looking for confident individuals who aren't afraid to push back when required and have a real belief in what they're doing. You should have proficient IT skills and the confidence to manage internal stakeholders and external third parties. Having a driving licence will be useful within this role, as you'll be visiting sites and suppliers, but it's not an essential requirement for this role. You will need at least 5 GCSEs level 4-9, or a level 3 equivalent to be eligible for this scheme. Other qualities we'd like to see include:

- Good understand of the Microsoft Office suite

- Effective communication skills

- Strong focus on detail

- Strong team working ethics

This role will be based in our Wythenshawe office for approximately 10 months. We are relocating our offices to central Manchester, so successful candidates should be comfortable travelling to central Manchester after this period.

With inclusivity at our hearts, we're 100% committed to having a workforce that represents every part of our society, so we're keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn't have the right to work in the UK and were unable to obtain it without our support.

What's in it for you

This scheme is the perfect kickboard for any career in the Telecommunications industry. Not only will you be working towards a level 4 project management apprenticeship, but you'll have dedicated learning time with team members each week to gain a full understanding of our network and processes. Join us on a starting salary of £30,000 with an increase at 12-months to £33,000. Final landing salaries start from £40,000 upon successful completion. Plus, you can enjoy our amazing benefits, including:

- 25 days holiday, increasing to 28 days after 5 years

- Your birthday off!

- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday

- Wide range of discounts on everything from days out to household bills

...and loads more!

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you'll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you'll receive a nationally recognised qualification.

Register your interest

Our Core Engineering Delivery team are responsible for ensuring the successful delivery of our key Network Projects, improving our fixed and mobile networks and the services that run them, so that our customers have the best experience possible. Grow your potential as a Project Management Apprentice by taking the lead on these projects from day one and earning £25,000 whilst doing it! 

Make things happen 

As an apprentice, you'll be working on Projects from start to finish with the support of the team. From ensuring the scope of work is clear and managing the work through delivery, to the successful handover to our operations teams. We’ll also take you into the labs to see how our networks are created and maintained – bringing to life why these projects are so important to us and our customers. Day-to-day tasks you could own as part of these projects include: 

- Creating reports for senior managers on the status of delivery, risks, changes and dependencies 

- Running workshops with project team members to remove blockers to progress 

- Building and maintaining relationships with internal customers, suppliers and strategic partners to ensure the requirements are being met 

Bring your authentic self 

We’re looking for confident individuals who are ready to tackle exciting but challenging work. Our team is here to give you the building blocks you need to have a successful career with us, so we need you to have a desire to grow and passion for learning. You will need at least 5 GCSEs lever 4-9, or a level 3 equivalent to be eligible for this scheme. Other qualities we’d love to see are: 

- Enthusiasm and curiosity to learn new things 

- Strong communication skills 

- The ability to work with people who have different skills and knowledge 

- The confidence to challenge and negotiate to get things done 

- The confidence to work with data 

- Attention to detail 

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.   

What’s in it for you  

You’ll join an inclusive team where we encourage each other to be the best we can be. We’ll offer you a starting salary of £25,000, with an opportunity to increase at 12-months to £28,000. Final landing salaries after successful completion of the scheme starts from £32,000. Plus, you’ll get to enjoy our amazing benefits, including: 

- 25 days holiday, increasing to 28 days after 5 years 

- Your birthday off 

- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday 

- Wide range of discounts on everything from days out to household bills 

...and loads more! 

What is involved with studying for an apprenticeship? 

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. 

Register your interest

PLAY A VITAL ROLE IN OUR NETWORK PERFORMANCE 

Our Network Performance teams are the ones responsible for reviewing how our network runs, understanding faults and making changes to avoid them. Grow your potential as a Technical Administrator and join them in reviewing aspects on unavailability whilst earning £27,000! 

Make things happen  

As an apprentice, you’ll get involved in areas all across the department, gaining an understanding of Network Performance as a whole. You could be getting involved in change requests, managing relationships with key partners, or identifying and investigating poor network management. By the end, you’ll be able to identify your most interesting areas and spend more time growing your knowledge in those. Day-to-day, you could be: 

- Ensuring faults, change and monitoring responsibilities are discharged in line with specified procedures, targets and measures. 

- Identifying ongoing issues or blockers that prevent us from achieving targets and collaborating on initiatives to address these.  

- Producing and building reports to later share with senior management on targets, change requests, demands and more. 

Bring your authentic self  

We’re looking for passionate individuals who have a real interest in expanding their technical knowledge through real world experience. There are times when you’ll need to help other members of the team to meet timelines, so the ability to work well as a team and build relationships is important. Other skills and qualities we’d like to see include: 

- Good communication  

- Ability to prioritise and multitask  

- Positive approach, even if things go wrong 

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.   

What’s in it for you  

You’ll be joining a constantly evolving team that change with the mobile network. We’re just getting into the world of 5G, with even more generation guaranteed to come in the future. This role will see new skills and new experiences regularly. During the scheme, you’ll also work towards a level 3 business administration apprenticeship. We’ll offer a starting salary of £27,000 with the opportunity to increase this to £30,000 at 12-months. Upon successful completion of the scheme, salaries start from £36,000. Plus, enjoy our amazing benefits, including: 

- 25 days holiday, increasing to 28 days after 5 years  

- Your birthday off 

- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday  

- Wide range of discounts on everything from days out to household bills  

...and loads more!  

What is involved with studying for an apprenticeship?  

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.  

Register your interest

Our National Performance team provide essential governance within the delivery programme, playing a vital role in coordinating a variety of independent workstreams to ensure business critical demand moves from inception, through to successful implementation. Grow your potential as a Technical Business Administration Apprentice and join them in the management of activities that allow us to deliver, earning £27,000 whilst doing it! 

Make things happen 

As an apprentice in our team, you’ll collaborate closely with varying disciplines across the organisation, providing a high level of administration and technical support. It’s key that you have an eye for data as you’ll be working with numbers daily and a crucial part of your responsibilities will be spotting and resolving any discrepancies. Day-to-day, you could be: 

- Developing internal relationships to help meet targets and ensure business flow across teams  

- Completing general finance administration, including raising and receipting of PO’s, in-conjunction with identifying any blockers impacting successful progression  

- Creating and owning the completion of project ‘shopping lists’ including payments, upgrades, data cleanse activities and reporting  

- Attending and participating in internal review meetings 

Bring your authentic self 

We’re looking for motivated individuals who are confident in identifying problems and have a drive to resolve them. You should pay attention to detail as you’ll be responsible for specifics that could affect project delivery. We work with a lot of spreadsheets, so basic Microsoft Excel skills are required. Other qualities we look for include: 

- Good interpersonal skills 

- Ability to work with and for others, as well as independent confidence 

- Willingness to help others 

- Basic analysis skills 

- Good organisation skills and time management 

This role will be based in our Wythenshawe office for approximately 10 months. We are relocating our offices to central Manchester, so successful candidates should be comfortable travelling to central Manchester after this period.  

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support. 

What’s in it for you 

This is a role with true variety. We’ll give you the chance to try out all supporting roles that allow our delivery teams to function, so the skills and experience you’ll gain are invaluable. Not only that, but you’ll join us on a starting salary of £27,000 with the opportunity to progress to £30,000 at 12 months. Final landing salaries start from £35,000. Throughout the programme, you’ll be working towards a level 3 business administration apprenticeship. Plus, you’ll be able to enjoy our amazing benefits, including: 

- 25 days holiday, increasing to 28 days after 5 years 

- Your birthday off 

- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday 

- Wide range of discounts on everything from days out to household bills 

...and loads more! 

What is involved with studying for an apprenticeship? 

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. 

Register your interest

PLAY YOUR PART IN DELIVERING TV & BROADBAND 

Our Demand & Delivery teams are responsible for processing any requests relating to our technology projects and entertainment teams to ensure they reach the right people. Grow your potential as a Technical Business Administration Apprentice and join them in improving our TV & broadband service, delivering our customers the very best, and earning £27,000 whilst doing it!  

Make things happen  

As an apprentice, your main role will be to manage our 2,000 trialists to ensure they’re still with the business, have the correct equipment and are adhering to all GDPR regulations. You’ll be supporting the wider team by understanding requests that come in against technology products and diverting these to the right teams, or picking requests up if they’re relevant to our team. Day-to-day, you could be: 

- Updating the trialists report in line with changes from the Leavers report to ensure details are current. 

- Creating weekly reports to capture trialist numbers on each workstream and sharing in team meetings. 

- Supporting other team members through administration tasks such as raising POs, keeping track of billed POs, chasing up invoices, and more. 

Bring your authentic self  

We’re looking for logical individuals with the ability to work both collaboratively and independently. This is a very technical team, so a real passion and interest for technology would see you fitting right in. We want to see you driving your development and thinking on your own two feet within this role. It’s also important you have good relationship building skills as you will be surrounded by a close team who regularly work together. 

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support. 

What’s in it for you  

You’ll get hands-on, working in a niche team with real impact across our TV and broadband offering. We’ll offer you a starting salary of £27,000, with an opportunity to increase at 12-months to £30,000. Final landing salaries upon successful completion of the scheme start from £35,000. Plus, enjoy our amazing benefits, including: 

- 25 days holiday, increasing to 28 days after 5 years  

- Your birthday off 

- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday  

- Wide range of discounts on everything from days out to household bills  

...and loads more!  

What is involved with studying for an apprenticeship?  

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.  

Register your interest

TAKE ON OUR NETWORK EXPANSION 

Our Shared Rural Network Programme team are the ones responsible for expanding our network into new areas. Grow your potential as a Technical Project Coordinator Apprentice and join them in making connectivity available to more and more people, earning £30,000 whilst doing it. 

Make things happen 

As an apprentice, you’ll join the team that focuses on delivering the Shared Rural Network programme, a government led initiative involving all 4 major network operators – Virgin Media O2, Three UK, Vodafone and BT EE. This impactful programme focuses on connecting rural areas to the rest of the world through a reliable network. Join us in an apprenticeship role and get involved in the end-to-end delivery of this project, getting hands on in all areas. Day-to-day, you could be: 

- Collaborating with key stakeholders to facilitate ongoing projects 

- Setting up and leading meetings whilst accurately recording actions and outcomes 

- Following up on agreed actions to ensure completion as to not delay other projects 

- Reporting on delivery costs and providing evidence-based justification for management approval 

- Providing updates and reporting on progress of projects to internal and external partners 

Bring your authentic self  

We’re looking for enthusiastic, confident individuals that aren’t afraid to challenge our ways of working. In this role, you’ll be balancing various tasks at once, so it’s important you can effectively multitask. You’ll also be working with other networks, the wider business, government agencies, and more, so effective communication is key. Applicants will need at least 2 GCSEs at level 4-9, or equivalent, to be eligible for this role. Other qualities we’d like to see include: 

- Great organisation skills 

- Good attention to detail 

- Confidence in your ability  

This role will be based in our Wythenshawe office for approximately 10 months. We are relocating our offices to central Manchester, so successful candidates should be comfortable travelling to central Manchester after this period. 

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.  

What’s in it for you 

This role will allow you to leave a lasting impact. Not only does it have a wider affect but, you’ll enjoy a starting salary of £30,000, but that’s not where it ends. After 12-months in the scheme, your salary will raise to £33,000 with salaries upon successful completion starting from £40,000. Not only will you be earning, but you’ll leave the scheme with a level 3 business administration apprenticeship. Plus, you can enjoy our amazing benefits including: 

- 25 days holiday, increasing to 28 days after 5 years  

- Your birthday off!  

- Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday  

- Wide range of discounts on everything from days out to household bills  

...and loads more!  

What is involved with studying for an apprenticeship?  

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.  

Register your interest

Do you want to help our network grow? Join us on our Radio Access Planner Apprentice Scheme and you’ll work, earn and study towards a professional qualification, all while doing something you love! 

Working in our Radio Access Planning team, you’ll be responsible for the delivery of 5G, LTE and UMTS in appropriate regions. You’ll support, create and adapt our processes and guidelines to ensure that the Access team can meet delivery needs and expectations.

Build skills for the future  

As an apprentice, you will work alongside the wider team supporting the rollout of our mobile networks. You will be responsible for making sure than radio plans are created to meet all requirements and guidelines. You’ll deliver a network improvement plan for your assigned area, which includes identifying new sites or upgrading existing ones. Once you’ve settled in the role, you’ll own projects and will be tasked with delivering these on time, and within budget. Other responsibilities you’ll take on include:

-Attending sites to support Multi Skills Visits (MSVs)

-Working with various Radio software solutions to Plan, Design and Deliver the Radio Network.

-Using Analytical skills to maximise the capability of our network for the customer.

What we look for  

A highly organised individual that is able to lead multiple projects at one time. You’ll need to be a keen problem solver with the ability to relay information back to people of all levels effectively. Working with finances in every project, you should be able to record and budget accurately, with the confidence to ask questions when necessary. Other qualities we’re looking for include:

-Experience with Microsoft Office

-Analytical thinking

-Ability to structure tasks productively

We’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. 

What’s in it for you  

A starting salary of £23,000 and plenty of opportunities to grow that along the way. All our apprenticeships lead to permanent roles, so once you have successfully completed the scheme, you will have a role in the team waiting for you, Level 3 Radio Technician qualification under your belt and a final salary from £30,000. Plus, you’ll get to enjoy our amazing benefits, such as:

-25 days holiday

-Your birthday off

-Employee discounts on mobile, broadband and TV services

...and loads more!

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Our IT Apprentices keep our systems running, day in and day out. They develop, configure and maintain our platforms to ensure smooth running of our business. You'll provide advice, find new solutions and use data to recommend improvements and necessary changes. Here's some examples of what you could be doing if you join us on an IT Apprenticeship;

- Maintaining code in line with standard version control and configuration management processes
- Collaborating with wider teams to improve the integration and release processes
- Conducting investigations into information security incidents to provide recommendations for future improvements

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Network Engineers are the specialists that go out in our Virgin Media O2 vans and look after our network. They work on the latest technology advancements to install and repair our services in business customer sites as well as look after the process from the street side cabinets or poles all the way back to our technical sites.  This team plays a key part in supporting seamless connectivity, for all those late-night gaming sessions, streaming films with the family, and connecting 45 million mobile connections across the nation.

Build skills for the future
Working in the Field Engineering & Operations division, you’ll work on street cabinets, poles and in network sites, fixing and maintaining our services to ensure smooth delivery to our business and residential customers. There are plenty of opportunities to learn and grow within our engineering community.  

This isn’t your typical field work. You’ll be playing a bigger part in communities, just as we did during the pandemic by connecting the UK’s NHS Nightingale Hospitals, helping to save thousands of lives. You’ll help us drive sustainability objectives through reducing our carbon footprint by using electric vehicles and switching to greener power sources and technology. Be responsible for keeping neighborhoods, businesses and the emergency services connected and play a meaningful part.

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Our network keeps thousands of communities connected to their communities. Our Network Apprenticeships will have you diving into how our network works and the things we do to keep it running seamlessly. Working on our network could see you out in the field, working with customers and expanding our network, or building new strategies and identifying improvements. Here's some examples of what you could be doing if you join us on a Network Apprenticeship;

- Working in data centres to install, manage and support our network's infrastructure
- Building traffic forecasts to understand customer growth and behaviour
- Completing site surveys to understand the jobs that need doing and how best to do them.

Register Your Interest