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Key responsibilities include:
- Maintain and support the VMO2 corporate network products and services.
- Provisioning and support of new and existing customers on various platforms
- Working with Test and Integration for the timely delivery of new services and upgrades
- Troubleshoot issues from a network layer using the tools available.
- Provide 24x7 on-call support as part of a rota.
- Pick up incident cases and requests and resolve within defined service level agreements.
- Support end-to-end delivery of projects, ensuring operational requirements are met and sign off operational acceptance.
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can't wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
- Expert in Unified Comms with extensive knowledge of Metaswitch
- Good understanding of TCP/IP, troubleshooting networks, DNS, VPN’s, Routing, VLAN’s, Firewalls and VoIP technology exposure
- Highly competent with a detailed understanding of SIP signalling and decoding
- Good knowledge of hardware and software-based SBC’s (Perimita and Audiocodes being advantageous)
- Experience of DSTNY Telepo
- Experience with Microsoft Operator connect, Teams Direct Routing, Teams Phone Mobile, Cisco Webex and Webex Go deployment in fixed and mobile environment an advantage.
- Competent with network tracing tools – Empirix, Intellisight
- Knowledge of customer environments IP-PBX and legacy including the use of protocol converters where required
- Experience with Analytics tools and IPSLA
- Understanding of cloud
Once you've applied the next steps of the process, if successful, are likely to include a competency based interview
Let's stay connected
Things move pretty fast around here. New tech, new products, new ideas – and new opportunities for talented people like you.
So, create a tailored job alert and we’ll let you know as soon as your dream role’s ready for you.
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