Statutory and Streetworks Specialist

As a Statutory and Streetworks Specialist, you will manage and build relationships with local authorities and partners, holding regular performance reviews to drive improvements, and playing a key role in ensuring any communications received by local authorities or Virgin Media O2 partners are processed and managed to successful conclusion!

Activities will include working through various documents (such as invoices, reminders, statutory penalties, etc.), using the regulations as a guide, and the appropriate system to assess, validate and determine accountability, in line with legalisation and VMO2 contractual processes.

The role will involve the understanding and functionality of national Streetworks systems and registers, customer management tools and financial processes. Whilst this is a regional role with regional accountabilities, there will be requirement for ad-hoc travel for team meetings, training (as required) and business SME support.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

• Experience in interpreting street works legislation and codes of practice into everyday actions and creating and promoting effective processes.
• The ability to communicate and engage confidently, clearly, and effectively across a wide range of audiences including senior level partners
• Experience of supporting or training colleagues
• A proven ability to manage a varied workload and prioritise well
• A track record of developing and driving relationship building with colleagues, customers (internal/external at all levels), and partners

• Knowledge of MS Office packages including outlook
• Ability to think logically and critically under team pressures

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.