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Bristol, Cardiff, Hemel Hempstead
Job Family
Customer Service & Sales
Job Type
Full Time
Posted Date
Ref #

Salary £40,000 plus £20,000O OTC Uncapped Plus Business Needs Vehicle or Allowance

The Role will be covering the South Coast, South West, South Wales and Hemel Hempstead Regions.

As a Senior FSM you'll be Working in the field to recruit, lead, coach and manage a team of Field Sales Managers and Advisors to achieve and exceed pre-defined residential sales targets and other KPIs selling Virgin Media products to residential customers.

Taking responsibility for Tactical Management changes to drive performance through Field Sales Managers, driving Field Sales Managers to deliver Key Performance indicators and Business objectives, and developing them through training and adoption of new Management techniques and methodology

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves
  • Experience managing a team and/or multiple teams
  • Previous sales experience
  • Proven sales track record
  • Clean UK Driving Licence
The other stuff we are looking for
  • Cold calling residential experience
  • Sales management experience
  • Residential Ability to work independently using judgement and initiative
What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a face to face interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.


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